Is Chatrix free to use?

Yes. Basic random video chat on Chatrix is completely free. No sign-up required to start chatting.

Do I need to create an account?

No registration is required. You can start a random video chat instantly without creating an account.

Is Chatrix a good Omegle alternative?

Yes. Chatrix is one of the best Omegle alternatives, offering HD video chat, text chat, anonymous matching, and a safe moderated environment.

Chatrix uses AI moderation to keep the platform safe. Users can report and block inappropriate behavior instantly.

Privacy Policy

Last updated: June 10, 2025

1. Information We Collect

When you create an account on Chatrix, we collect your username, email address, age, gender, and country. During video chat sessions, we facilitate peer-to-peer WebRTC connections — we do not record or store your video or audio streams.

We also collect usage data such as session duration, match history counts, and transaction records when you purchase coins or premium features.

2. How We Use Your Information

To operate, maintain, and improve Chatrix services
To process coin purchases and maintain transaction history
To enforce our community guidelines and respond to abuse reports
To send service-related notifications (no marketing without consent)
To generate anonymized, aggregated analytics about platform usage

3. Data Sharing

We do not sell your personal data. We share information only with:

Stripe — for payment processing (governed by Stripe's privacy policy)
Law enforcement — when legally required or to protect user safety
Service providers — hosting and infrastructure partners under strict confidentiality agreements

4. Cookies & Tracking

Chatrix uses a JWT token stored in your browser's localStorage for authentication. We do not use third-party advertising cookies or tracking pixels.

5. Data Retention

Your account data is retained for as long as your account is active. You may request deletion of your account and associated data at any time from the Settings page or by emailing support@chatrix.com.

6. Children's Privacy

Chatrix is strictly for users aged 18 and older. We do not knowingly collect data from minors. If we discover an account belongs to someone under 18, it will be immediately terminated.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to or restrict its processing. Contact us at support@chatrix.com to exercise these rights.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or an in-app notification. Continued use of Chatrix after changes take effect constitutes your acceptance of the revised policy.

9. Contact

For privacy-related questions, contact us at support@chatrix.com.